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NeevCloud Support

Our support team is ready
to help you with.

We want you to get the most from our platform. That's why we strive to
ensure a seamless experience with our services.

Live chat with us
Chat with NeevCloud Specialist
Call us: 1800-309-1433
Speak directly with NeevCloud Expert
Email us: support@neevcloud.com
Connect on Email with Neevcloud team
NeevCloud Tech Support

Experienced team

Our support engineers are experts on the NeevCloud platform. They are an integral part of our in-house team and collaborate closely with platform developers, product managers, and the R&D team. You can be sure that your feedback is directly conveyed to the team responsible for building the platform.

Comprehensive documentation

Explore our thorough documentation for NeevCloud services. Use these FAQs and step-by-step instructions to make the most of our platform features. Learn more about how to make the most of our platform.

What you get with NeevCloud Support

Type of request

Available in support?

Issues with the console

Requests for documentation

Troubleshooting NeevCloud services

General platform questions and functionality checks

Configuring NeevCloud services

Account data requests, including personal data

Data recovery

Links for third party software installation

OS and its components available in NeevCloud

Assistance with third party software integration

Personal architecture consultations

Personal technical manager

FAQs
Easily Deploy & Scale.

Deploy your Avatar with any of these available Addons.

You can contact technical support in muliple ways, through the support center in the console or by email support@neevcloud.com Our technical support responds to your requests 24/7 hours.

Our support team can assist you with a variety of issues related to NeevCloud services, including restoring access to the management console, providing documentation links, diagnosing and fixing errors, addressing FAQs, assisting in setting up services, handling data requests, recommending service recovery for critical incidents, helping with third-party software configuration, and offering recommendations for OS and third-party software problems. Additionally, a personal technical manager is available for direct assistance.

Technical support is happy to respond to your requests as fast as possible with the target response time of no more than 15 mins.

The resolution time is individual for each case and depends on the nature of the problem. Problems with apps and services can have various causes. This makes it difficult to estimate how long it will take. The technical support team works closely with you to identify the cause of the problem and fix it as quickly as possible.

There is no limit to the number of times you can contact technical support.